• Serving Albuquerque & Central New Mexico
  • Serving Albuquerque & Central New Mexico
  • 505-361-6604
  • Mon to Fri, 7 to 5
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Privacy Policy

Last updated: [Date to be inserted at publish]

This Privacy Policy explains how Apex Forklift Solutions, LLC (“Apex,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website at apexforkliftsolutions.com or interact with us through the site.

Information We Collect

We collect information that you provide directly when you contact us through the website, request a quote, request a part, or sign up for any service. This may include:

  • Name
  • Phone number
  • Equipment details (make, model, serial number)
  • Any messages or details you share about your service or parts need
  • Company name
  • Email address
  • Location of equipment

We also collect basic technical information automatically when you visit the site, including IP address, browser type, pages visited, and time spent on the site. This is collected through cookies and similar technologies.

How We Use Your Information

We use the information you provide to:

  • Respond to service, parts, and quote requests
  • Schedule and deliver service work
  • Improve our website and customer experience
  • Communicate with you about your equipment and our services
  • Send invoices and process payments
  • Comply with legal obligations

We do not sell your information to third parties.

How We Share Your Information

We use the information we collect to:

  • Parts suppliers, when needed to source a part you've requested
  • Service providers (payment processors, email tools, hosting providers) who help us run the business
  • Service technicians on our team, to deliver the work
  • Legal authorities, when required by law

We do not sell or rent your information to advertisers or unrelated third parties.

Data Security

We take reasonable steps to protect the information you share with us. No system is fully secure, and we cannot guarantee absolute security, but we work to keep your information safe.

Your Rights

You have the right to:

  • Opt out of marketing communications
  • Ask us to delete your information, where legally allowed
  • Ask us to update or correct information
  • Opt out of marketing communications

To make any of these requests, contact us at info@apexforkliftsolutions.com

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, contact:

Apex Forklift Solutions, LLC 2579 State Highway 47 Belen, NM 87002 info@apexforkliftsolutions.com  505-361-6604